Privacy policy

Privacy Policy

Last updated: September 28, 2026

AnairaStudios operates this store and website, including all related information, content, features, products, tools, and services, to provide our customers with a smooth and personalized shopping experience.

This Privacy Policy explains how AnairaStudios collects, uses, stores, and protects your personal information when you visit our website, browse our products, place an order, make a purchase, contact us, or otherwise interact with our services.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Anaira Studios, we may collect the following types of information:

  • Contact details such as your name, phone number, email address, billing address, shipping address, and other information you provide when placing an order.

  • Order and transaction information including products purchased, order details, payment status, returns, cancellations, and related transaction information.

  • Payment information required to process your purchases through our payment service providers.

  • Account information if you create an account on our website.

  • Communications including information you provide when contacting us through email, phone, WhatsApp, contact forms, or other communication channels.

  • Device and technical information such as browser type, device information, IP address, and other technical information collected when you use our website.

  • Website usage information including pages visited, products viewed, and interactions with our website.

How We Collect Your Information

We may collect information from the following sources:

Directly From You

When you create an account, place an order, contact us, subscribe to communications, or otherwise provide information to us.

Automatically

Certain information may be collected automatically when you browse or use our website through cookies and similar technologies.

From Service Providers

We may receive or process information through third-party service providers that help us operate our website, process payments, provide shipping services, analyze website activity, or provide other business services.

How We Use Your Personal Information

Anaira Studios may use your information to:

  • Process and fulfill your orders.

  • Process payments and confirm transactions.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Respond to your questions and requests.

  • Manage returns, exchanges, cancellations, or other order-related services.

  • Improve our website, products, and customer experience.

  • Maintain and manage customer accounts.

  • Communicate with you regarding your orders and services.

  • Send promotional or marketing communications where permitted and applicable.

  • Detect and prevent fraudulent, unauthorized, or potentially harmful activities.

  • Comply with applicable legal and regulatory requirements.

WhatsApp Communication

Anaira Studios may communicate with customers through WhatsApp for purposes such as order confirmation, customer support, product inquiries, delivery-related communication, and other service-related communication.

WhatsApp: 8328616804

When you contact us through WhatsApp, information you provide through that service may also be processed according to WhatsApp's own privacy practices and policies.

Sharing of Personal Information

We may share necessary personal information with trusted third parties when required to operate our business and provide services to you.

These may include:

  • Payment service providers.

  • Shipping and delivery partners.

  • Website and hosting service providers.

  • Technology and analytics providers.

  • Customer-support service providers.

  • Marketing and advertising service providers where applicable.

  • Government authorities or legal entities when required by applicable law.

We only intend to share information when reasonably necessary for providing services, operating our business, protecting our customers, or complying with legal obligations.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Anaira Studios does not intend to store complete payment card information such as full debit-card or credit-card numbers on its own systems. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, provide a better shopping experience, and support relevant services.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Third-Party Websites

Our website may contain links to third-party websites, applications, social media platforms, payment providers, or other services.

Anaira Studios is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policies of those third-party services before providing them with your personal information.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or storage system can be guaranteed to be completely secure. Customers should avoid sharing sensitive information through unsecured communication channels.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide services.

  • Maintain business and transaction records.

  • Provide customer support.

  • Resolve disputes.

  • Prevent fraud and misuse.

  • Comply with legal, tax, accounting, and regulatory obligations.

When information is no longer required for these purposes, it may be deleted or securely disposed of where appropriate.

Your Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information where legally applicable.

  • Ask questions about how your information is used.

  • Opt out of certain promotional communications.

To make a request, please contact AnairaStudios using the contact details provided below.

Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.

Changes to This Privacy Policy

AnairaStudios may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or services.

Any updated version will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy, your personal information, an order, or our services, you can contact AnairaStudios through:

Phone: 8328616804
WhatsApp: 8328616804
Email: anairastudios@gmail.com

We will make reasonable efforts to respond to customer inquiries and privacy-related requests.